Privacy Policy
1. Introduction
Sparks Academy (operated by I Generation Education Group) is committed to protecting the privacy of the children and families we serve. This Privacy Policy explains how we collect, use, and safeguard personal information through our website and programs.
By using our website or registering for our programs, you agree to the practices described in this policy.
2. Information We Collect
Information You Provide
• Parent or guardian name, email address, and phone number
• Child's name, age, and grade level
• Emergency contact information
• Program registration and payment details
• Inquiries or messages submitted through our contact form
Information Collected Automatically
• Browser type and device information
• Pages visited and time spent on our website
• Referring URLs and general geographic location (city level)
We use cookies and similar technologies to collect this information. You can manage your cookie preferences through our cookie banner.
3. How We Use Your Information
We use the information we collect to:
• Process program registrations and communicate enrollment details
• Send program updates, schedule changes, and important notices
• Respond to your inquiries and provide customer support
• Improve our website and programs based on how families use them
• Send newsletters and promotional content (you may unsubscribe at any time)
• Comply with legal obligations and ensure child safety
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
• With trusted service providers who assist in delivering our programs (e.g., payment processors, email platforms) — these parties are contractually required to protect your data
• With your explicit consent
• When required by law or to protect the safety of children in our care
5. Children's Privacy
Sparks Academy serves children, and we take their privacy seriously. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. All registration and communication is conducted through parents or guardians.
Photos or videos of children taken during our programs are used only with prior written consent from parents or guardians and are never shared publicly without permission.
6. Data Retention
We retain personal information for as long as necessary to deliver our programs, meet legal obligations, and resolve any disputes. You may request deletion of your data at any time by contacting us.
7. Your Rights
As a resident of British Columbia, Canada, you have rights under PIPEDA and BC's Personal Information Protection Act (PIPA), including:
• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to withdraw consent and request deletion of your data
• The right to know how your information is being used
To exercise any of these rights, please contact us at the information below.
8. Cookies
Our website uses cookies to improve your browsing experience and understand how families find our programs. You can accept or decline cookies through the banner displayed when you first visit our site. Declining cookies will not affect your ability to register for programs.
9. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Sparks Academy — I Gen. Education Group
📍 Vancouver, British Columbia, Canada